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Operational Excellence Business Intelligence Manager


Nuneaton, UK (Hybrid)

Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 19 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

About the Operational Excellence Team:

The Operational Excellence Team focuses on driving improvement through our DCs to improve our efficiency and quality. Responsible for continuous improvement, the team is critical to supporting HelloFresh to reach its full operational potential. At the heart of the team is data, using facts and figures to make key decisions and ensure we are always working on the most impacting problems.

What the Operational Excellence BI Manager will be doing:

  • Taking the lead on analytical workstreams to support Operational Excellence projects, driving improvement in our process
  • Identifying opportunities for improvement projects, supporting project prioritisation
  • Building models and forecasts to inform strategic decision making
  • Be accountable for your own projects, manage communication with stakeholders and assure project delivery on time
  • Interface with the UK and International BI teams to influence decision making and bridge the gap to operations
  • Communicate on a regular basis and exchange ideas and best practices with our global teams from around the world
  • Build pipelines and dashboard to support the operation
  • Lead and support the BI Analysts in their work, building a world class team

Who the Operational Excellence BI Manager is:

You have the aspiration to become an expert on how Analytics and automation can help the business thrive:

  • A degree in Engineering, Data science, Mathematics or Economics is favorable
  • You have experience working in a BI, Insight or Data analyst role
  • You have hands-on experience working with SQL, EXCEL and either have experience or are willing to learn to use Tableau and Power BI at an advanced level, experience programming with Python is desirable but not essential
  • You can manage complex improvement projects and drive change through teams
  • You are passionate about the ability of data to change a business and how numbers can be transformed into key insights
  • You have excellent interpersonal and communication skills with both technical and non-technical individuals

What you will get in return:

  • 70% discount on HelloFresh or Green Chef boxes
  • Bippit financial wellbeing account
  • Premium Headspace account
  • Group Life Assurance
  • Cycle to work scheme
  • Eye care scheme
  • Learnerbly professional development membership
  • MoreHappi unlimited professional coaching membership

Upon passing probation:

  • Company pension scheme
  • Gym membership
  • Bupa private medical insurance (including dental)

Other great perks:

  • If in the office, enjoy a free breakfast every day
  • Dog friendly office! (London site only)
  • Hybrid working - 1 day at home
  • Mental health first aiders and an employee assistance programme
  • Working from home equipment budget

Start date: ASAP

Location: This is a multi site role being based at any UK Distribution Centre with travel to Derby, Nuneaton and Banbury required

Shift/Hours of Work: Monday to Friday (8.30am - 5.30pm)

Recruitment process: First, you will have a phone interview with a member of our Talent Acquisition team. Should you be successful, you will be asked to complete a technical test and, depending on the result, you will be invited for a face to face interview.

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