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Senior Insight Analyst


London, UK (Hybrid)

Job Description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

Work with colleagues across various disciplines to pull together holistic insights. Produce reliable, actionable insights through analytics: work as a self-starter and be actively curious about what numbers are telling us and how they can be actioned upon to improve our people plans

Technology Strategic Services

Our Technology Strategic Services team comes up with the strategy to smash the technology ambitions of our business. We’re made up of problem solvers and strategic thinkers, who influence the direction the business is headed by looking at the bigger picture. From developing super tight cyber security operations that protect our systems, to supporting our Group CTO through our Central Services Function, we manage and deliver large-scale, transformational programmes and make sure we’re always ahead of the game.

  • Able to summarise and visualise findings in a commercial focused and actionable way. Candidate should be able to articulate reasons for good and bad performance in segments of our base and what improvement actions could be taken
  • Oversee implementation with stakeholders, supporting and advising them throughout the process
  • Act as a subject matter expert to support execs, senior management and other users of people data, providing expert views on trends, forecasts and people centric issues advised by data
  • Efficiently visualise and present data-driven insights to the business, using the right techniques to decode complex data structures into consumable insight
  • Address ad-hoc analytics requests creatively while also taking into consideration, the efficiency, sustainability, and client self-service capability
  • Develop strong relationships with key senior stakeholders and act as a first point of contact for Insight and deeper analysis across all key areas of responsibility
  • Bring to the role a level of knowledge, expertise and industry practices that can be applied to Insight projects to ensure that users find real value in the service. Help shape the view in HR that People Insight is a best-in-class Centre of Excellence

What you'll bring

  • Experience in a data-rich environment & advanced data manipulation in SQL/SAS/Python and/or flair for programming
  • Hands-on experience (minimum of working knowledge) of segmentation techniques and predictive algorithms with good understanding of Insight & Decision Science methodologies, specifically strong expertise of advanced analytics techniques
  • Advanced Excel and PowerPoint with experience of visualisation tools such as Tableau
  • Knowledge or experience of working with Google Cloud Platforms products like BigQuery, Dataflow, Dataproc, Machine Leaning or similar cloud solutions (desirable)
  • · Strong multi-tasking abilities, flexibility, and patience in a fluid environment

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences

Where you'll work:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.


Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.

We also know that everyone has a life outside work, so we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. We already have excellent hybrid work system in place. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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